We offer

a distinctive edge, with top-tier professionals
that are easily accessible and an extraordinary commitment to
achieving optimal results.

Who we are.

At RIVERGATE KW RESIDENTIAL we believe that success is best achieved with a People First Philosophy built on a framework of continual operational advancement in property management.

With our highest priorities centered on relationships and partnerships, we are positioned to bring proven, strategic insight and sound operations together with a hands-on approach that emphasizes efficiency and flexibility.

You can expect results and follow through.

about-ii

Our Philosophy.

When you genuinely care about people, it shows.

Relationships and partnerships matter, and our approach to property management is personal and professional. We’re flexible, progressive and friendly, with the confidence and strength to handle any challenge.

Executive Leadership

Jay Massirman
Managing Director

Jay Massirman is an experienced real estate professional whose career spans nearly three decades. He is the founder and managing director of RIVERGATE KW RESIDENTIAL and President of the Rivergate Companies a multifaceted investment firm headquartered in Miami, Florida. Since 1984, Jay has been involved in the financing, sales, development, construction, and property management of over 100,000 multifamily units and several million feet of commercial projects. Prior to forming Rivergate |Massirman Group in 2007, Jay spent 20 years with CBRE, a global real estate service provider. As a Vice Chairman he was a perennial top producer and actively involved in the sale and financing of more than 400 transactions including over 76,000 multifamily units with an aggregate value in excess of $10 billion.

Marcie Williams
President

Marcie Williams is the President of RIVERGATE KW RESIDENTIAL and is the overall leader of all aspects of multifamily property management operations, new business development and strategy. Prior to joining RIVERGATE KW RESIDENTIAL she served as Senior Director of Real Estate at Greystar, where she was responsible for the operations and new business development in North and South Carolina and select assignments across the Southeast. Her portfolio included over 20,000 units from lease ups to renovations and repositions. She has over 20 years of multifamily experience from companies such as Summit Properties and Camden Property Trust. Marcie is active in the community and holds several professional designations including Certified Apartment Manager (CAM®), Certified Apartment Portfolio Supervisor (CAPS) and Certified Property Manager (CPM®). Marcie is an active member of the Greater Charlotte Apartment Association (GCAA) and is the recipient of several industry awards from GCAA, including Manager of the Year, Volunteer of the Year, Instructor of the Year and The Lex Marsh Award (Lifetime Achievement). She has a Bachelor of Arts degree from the University of North Carolina at Chapel Hill. Marcie is a member of IREM and ULI.

Paul Kaplan
Managing Director

Paul Kaplan, Founder and Managing Director of RIVERGATE KW RESIDENTIAL, is an accomplished accounting and finance professional. In 2004 he co-founded KW Property Management, which offers property management, accounting services and consulting for real estate assets throughout Florida, New York and the Bahamas for over 80,000 units with the help of over 1,100 employees. Prior to founding KW Property Management, he was with Berkowitz Dick Pollack & Brant as an auditor. He began his career with Arthur Anderson, the international accounting and consulting firm. Paul received his MBA from The University of Miami and his Bachelor of Business Administration from Tulane University. He is a member of the American Institute of Certified Public Accountants and the Florida Institute of Certified Public Accountants. He is also CAM licensed since 2004.

Robert White
Managing Director

Robert White is Founder and Managing Director of RIVERGATE KW RESIDENTIAL and an experienced accounting and finance professional. In 2004 he co-founded KW Property Management, which offers property management, accounting services and consulting for real estate assets throughout Florida, New York and the Bahamas for over 80,000 units with the help of over 1,100 employees. Previously he was an accountant at Campos & Stratis, an international accounting firm specializing in litigation and insurance support, and at Berkowitz Dick Pollard & Brant, where he focused on accounting and auditing services. Robert received his Master of Science in Taxation and his Bachelor of Business Administration Degree from the University of Miami. He is a member of the American Institute of Certified Public Accountants and the Florida Institute of Certified Public Accountants.

Operations Leadership

Holly Casper
Regional Vice President - Carolinas

Holly Casper is the Vice President of Operations for the Carolinas for RIVERGATE KW RESIDENTIAL. She is responsible for overall property operations, execution of corporate strategy and business development.  Prior to joining the team, Holly served as a District Manager for Camden Property Trust. During her six-year career with Camden, Holly acted as the lead for community repositions, new construction lease ups, budget preparation, and dispositions.  She possesses an in-depth knowledge of the corporate housing industry with a 5 year tenure working for Oakwood and Post Properties. She holds both CAM and CAPS designations. Holly is a board member of the Greater Charlotte Apartment Association and has served on the GCAA Programs Committee for the past four years. She earned a Bachelor of Science degree in Fashion Merchandising from the University of Maryland

Leslie Register
Regional Vice President - Florida

Leslie Register is the Regional Vice President for  RIVERGATE KW RESIDENTIAL managing the Florida operation.  Prior to joining the team, she worked as a Regional Property Manager for ZRS Management for the Tampa Bay Florida area. She was responsible for the operations of 2,500+ units of a diverse portfolio consisting of conventional communities, value add, fractured condo and lease up. Leslie has over 20 years of multifamily experience with McKinley Inc., Dominion Enterprises, and Camden Property Trust. During her career she has operated as a Director of Education, Sales and Marketing professional, Publisher and property operations.  Leslie is an active member of the ULI Florida District Council, Multi-Family Development Council (MFDC) and the Bay Area Apartment Association where she has participated as a facilitator for CAM and NALP courses. In addition to her career focus,  she is a fundraising leader for Chrysalis House Tampa and the American Cancer Society’s Relay for Life campaign.  Register, holds a degree from St. Petersburg College  and is currently obtaining her Bachelor in Business Administration from University of South Florida.  Leslie received her CPM® and is an IREM member.

Tania Benitez
Regional Manager – South Florida

Tania is a Regional Manager for RIVERGATE KW RESIDENTIAL overseeing a portfolio in Southeast Florida.  She has over 10 years of diverse property management experience. Her extensive experience in property management stems from serving as regional property manager of multi-family communities and condominiums, project manager of construction and asset renovation projects, and as on-site property manager.  Tania has broad experience in real estate marketing and operations, and has executed lease-ups, as well as extensive renovations and repositioning of properties in both privately held companies and REITS. Before joining the team, Tania was with Associated Estates, a real estate investment trust headquartered in Ohio.  Tania attended Florida International University & Miami Dade College.  She is a Certified Apartment Manager (CAM®), a Certified Property Manager (CPM®) and is a member of the National Apartment Association.  Prior to working in the multifamily industry, Tania was a Real Estate Paralegal with extensive knowledge in all aspects of commercial and residential real estate closings.

Janette Hendershott
Regional Manager - Carolinas

Janette Hendershott is a Regional Manager for RIVERGATE KW RESIDENTIAL overseeing operations for a portfolio of communities throughout the Carolinas. Highly skilled and passionate, with over twelve years of experience in the multifamily industry, Janette is a proven leader in driving results and increasing profitability.  Prior to joining our team, Janette served as the regional liaison to a portfolio of  managers comprised of 1,000 units. She has also managed numerous assets, including garden, mid-rise and boutique style communities, in addition to value add and lease up communities.  Her specialties include developing teams, construction management, budget analysis, expense control, and vendor management.  She gained her NALP certification in 2007 and CAM designation in 2013.

Jennifer Ipock
Regional Manager - Carolinas

Jennifer Ipock is a Regional Manager for RIVERGATE KW RESIDENTIAL overseeing operations for a portfolio of communities throughout the Carolinas.  She brings 16 years of experience in the multifamily industry working with companies including Easlan Management and Weinstein Properties. Prior to joining RKW, Jennifer was a Senior Manager for Greystar, acting as the onsite liaison for key institutional clients including JP Morgan and Passco. Her experience spans from garden to midrise communities, both stabilized and in lease up.  Jennifer currently serves on the Programs and Operations Committee for the Greater Charlotte Apartment and is pursuing her CAPS designation.

Support Services

John Zalkin
Vice President of Client Services

John Zalkin is Vice President of Client Services for RIVERGATE KW RESIDENTIAL, responsible for building key client relationships, and measuring the success of customer satisfaction at the executive level. He brings two decades of real estate, property management and client services experience. Prior to joining the company, John served as Managing Director at Kent Services, one of the largest privately held security guard and technology firms in the Southeastern U.S.  Responsible for the development and implementation of growth and sales strategies for entire state of Florida, John built a broad network of residential and multifamily communities, management companies, asset managers and commercial management companies. He started his real estate career in the mid-1990s. John directed all property management functions over a large portfolio of multifamily and commercial properties located in Miami Beach, Florida. He evaluated complex commercial and residential real estate deals, conducting financial due diligence, securing financing, overseeing construction and completing sales transactions.

Joya Pavesi
Vice President of Marketing + Strategy

Joya Pavesi is the Vice President of Marketing + Strategy for RIVERGATE KW RESIDENTIAL. She is a dynamic and passionate marketer with more than 10 years of multi-family marketing experience. Prior to joining the team, Joya served as Senior Marketing Manager for Greystar over the Carolinas.  She was responsible for the marketing of more than 30,000 stabilized units and 10,000 units in the new development pipeline.  She also served as Regional Marketing Director for 10 years at Camden Property Trust, overseeing more than 12,000 units across North Carolina, Northern Virginia, Maryland and Washington, DC. During her tenure with Camden, Joya supported stabilized and new development communities in her region, including the lease up of multiple high rise communities in DC. Her specialties include marketing and brand strategy, customer experience and loyalty, interactive marketing, social media, and reputation management. She graduated Cum Laude from the University of North Carolina at Charlotte with a B.A. in Communications.  She served on the Greater Charlotte Apartment Association Board of Directors and PR Committee from 2010 -2014 and graduated from the Leadership Lyceum program.

 

Miglide Garcon
Human Resources/Payroll Manager

Miglide Garcon is the Human Resources/Payroll Manager at for RIVERGATE KW RESIDENTIAL, directing a company of 60+ team members. Miglide Garcon oversees human resources, payroll, and benefits. Prior to joining the team, Miglide served as the Director of Human Resources and Payroll for Jungle Island managing and leading 700+ team members for almost 9 years. Additionally, she is an HR consultant. Her specialties include Retirement Employee Relations, Labor Law Compliance, EEOC, AP/AR, Unemployment, Planning, Worker’s Compensation, Training, Tax Credit, Salary Survey, Recruiting, OSHA, HIPPA, HRIS, Litigation Investigation, and FMLA.  In 2010, she received a Microsoft Certified Application Specialist (MCAS) accreditation and a certification in Project Management and SPHR from MDCC. Miglide graduated from Saint Thomas University with a B.A. in Computer Information System and her Master’s degree in Accounting.  She also received her MBA in Human Resources Management from American Intercontinental University. She is currently pursuing her DHA at Capella University. Miglide is an active Member of SHRM and a Certified Public Notary.  In her spare time, she participates in community outreach by feeding the homeless and coordinating toy drives for non-profit organizations.

John Duffy
Controller

John Duffy is the Controller for RIVERGATE KW RESIDENTIAL and is responsible for all aspects of corporate accounting and the direction of property accounting. He holds his CPA and brings 16 years of accounting experience working with some of the top leaders in the real estate development, construction and property management industries – both residential and commercial. Prior to joining RIVERGATE KW RESIDENTIAL, he was an audit manager specializing in real estate with Deloitte & Touche, the international accounting and consulting firm. John received his Bachelor of Science in Accounting from Stockton University. He is a member of the American Institute of Certified Public Accountants, New Jersey Society of Certified Public Accountants, Pennsylvania Institute of Certified Public Accountants and the Florida Institute of Certified Public Accountants.