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Holly Casper is the Vice President of Operations for the Carolinas for RKW RESIDENTIAL. She is responsible for overall property operations, execution of corporate strategy and business development. Prior to joining the team, Holly served as a District Manager for Camden Property Trust. During her six-year career with Camden, Holly acted as the lead for community repositions, new construction lease ups, budget preparation, and dispositions. She possesses an in-depth knowledge of the corporate housing industry with a 5 year tenure working for Oakwood and Post Properties. She holds both CAM and CAPS designations. Holly is a board member of the Greater Charlotte Apartment Association and has served on the GCAA Programs Committee for the past four years. She earned a Bachelor of Science degree in Fashion Merchandising from the University of Maryland

Natalie Edeburn is the Regional Vice President for RKW RESIDENTIAL. She is responsible for overall property operations, execution of corporate strategy and business development. Prior to joining the team, Natalie served as Vice President for Pegasus Residential. During her almost three-years with Pegasus, Natalie transitioned 36 properties into the company’s portfolio. Natalie covered assets in TX, FL, GA, NC, SC and TN. Prior to joining Pegasus, Natalie spent nine-years with Greystar and was the Director of Real Estate for the Charlotte market when she left. She holds both CAPS and her North Carolina Broker’s License. Natalie is also involved on the Greater Charlotte Apartment Association.

Johnny is the Regional Vice President for RKW RESIDENTIAL managing the Florida Operations. He brings over 14 years of diverse property management experience. Prior to joining the team, Johnny oversaw operations for a 1,500+ unit portfolio consisting of luxury high-rise and garden communities in South Florida with Camden Property Trust. He has a proven track record of exceeding performance and overseeing complicated projects, including the redevelopment of 2 high-rise properties. Johnny's experience also expands into condo and HOA management with KW Property Management & Consulting where he was responsible for 2,500+ units consisting of 13 properties. Johnny was instrumental in the startup and turnover of 3 new construction high-rises and 4 single family home owner associations.

He is an active member of the South East Florida Apartment association, and served on the Board of Directors from 2015 to 2016. He also chaired the Membership Committee in 2015 where he led the association to reach a record 100,000+ units in membership. Johnny holds a Bachelor's and Master's degree in Business Administration from Florida International University and a Community Association License in Florida.

Michelle O’Brien is a Regional Vice President for RKW RESIDENTIAL responsible for overall property operations, execution of corporate strategy and business development. Michelle possesses more than 10 years of experience in the multifamily industry and has worked with senior, mixed income, affordable, mixed use and conventional housing communities.

Prior to joining RKW, Michelle worked as a Regional Director for WRH Realty Services. She was responsible for the overall Operations of a portfolio across North Carolina. Prior to her role as a Regional Director, Michelle was responsible for training and operational support for a portfolio of managers and their teams spanning across Tennessee, Atlanta and the Carolinas. Michelle began her career with Crosland executing the successful lease up of numerous senior and affordable properties. Michelle is an active member of the Greater Charlotte Apartment Association and serves on numerous committees.

Cesar Rosas is the Director of Facilities of RKW RESIDENTIAL. Prior to joining the team, Cesar oversaw training and maintenance operations for a portfolio consisting of luxury high-rise and garden communities across the East Coast. He brings over 18 years of multifamily experience from companies such as Archstone Communities, Camden Property Trust and Mill Creek Residential, and has a proven track record of exceeding performance and overseeing complex projects, including lease-ups, repositions and turnover of new construction high-rise. Cesar holds a General Certificate of Engineering from the N.A.P.E Institute and is an active member and Proctor for the ESCO Institute and the National Swimming Pool Foundation.

Lizzette Herron is a Senior Regional Manager for RKW RESIDENTIAL overseeing operations in Orlando. She brings 24 years of leadership and customer service experience in the multifamily industry.

Prior to joining RKW, Lizzette started her career with Summit Properties, which merged with Camden Property Trust in 2005. Most recently, as District Manager for Camden, she oversaw communities in both the Orlando and Tampa markets. She managed repositions, stabilized and lease up communities in garden and mid-rise styles. For 13 years, she was the Secretary on the Board of the Hunter’s Creek Community Association.

Yanira Herrera is a Senior Regional Manager for RKW RESIDENTIAL overseeing operations for a portfolio of communities throughout Florida. She brings over 10 years of experience in the multifamily industry working with companies including Riverstone Residential & Bell Partners. Prior to joining RKW, Yanira was a Senior Manager for Monogram Residential Trust. Her experience spans from garden, mid-rise and high-rise communities, both stabilized and lease ups.

Clark Pritchett, Regional Manager for the Southeast Florida Division, joined RKW Residential in 2019. He brings over twelve years of experience in the multi-family industry. Prior to RWK Residential, Clark worked as a Regional Portfolio Manager overseeing nearly 2,000 units within the Bozzuto portfolio in Washington, D.C. Clark specializes in class-A mixed-use communities and played a key role in opening and completing the lease-up of five communities prior to relocating the SE Florida. As a General Manager, Clark led the lease up of The Apartments at CityCenter, a 458-unit mixed-use community which is part of a ten-acre development including luxury living space, office buildings, and high-end shopping. He also held the role of Assistant Property Manager for Senate Square and Park Place Van Dorn. During this time, Clark was honored with the Assistant Property Manager of the Year Award at the company’s annual management awards ceremony.

Clark's varied experience provides an in-depth background in operational components such as determining property and maintenance budgets, streamlining marketing initiatives, maintaining resident retention, and managing delinquency.

Elizabeth Vaccaro joined the RKW RESIDENTIAL leadership team in 2018 as a Regional Manager for a portfolio of properties throughout South Florida and Jacksonville. She brings over 17 years of experience in the multifamily and property management industry. Her experience ranges from garden, mid-rise, and high-rise communities. Prior to joining RKW RESIDENTIAL she worked as a Community Manager for companies such as Summit Properties, Camden Property Trust, and AMLI Residential. Elizabeth’s experience also expands into condo and HOA management with KW Property Management and Consulting and First Service Residential. Elizabeth is a licensed Community Association Manger (CAM) and Real Estate Sales Associate. She has a proven track record for providing excellent service, building and retaining exceptional teams, and superior leadership skills. She is a recipient of several industry and company awards such as Community Manager of the Year for both the South East Florida Apartment Association and her former companies, Community of the Year, Office Team of the Year, and Overcoming Adversity. She graduated Magna Cum Laude with a Bachelor of Science Degree from Florida International University.

Jennifer Ipock is a Regional Manager for RKW RESIDENTIAL overseeing operations for a portfolio of communities throughout the Carolinas. She brings 16 years of experience in the multifamily industry working with companies including Easlan Management and Weinstein Properties. Prior to joining RKW, Jennifer was a Senior Manager for Greystar, acting as the onsite liaison for key institutional clients including JP Morgan and Passco. Her experience spans from garden to midrise communities, both stabilized and in lease up. Jennifer currently serves on the Programs and Operations Committee for the Greater Charlotte Apartment and is pursuing her CAPS designation.

Stephanie Garris is a Regional Manager for RKW RESIDENTIAL overseeing operations for a portfolio of communities throughout the Carolinas. Highly skilled, she brings over 18 years of experience in the multifamily industry. Prior to joining RKW, Stephanie previously worked with Camden Property Trust. She has a proven track record of exceeding performance, building exceptional teams and superior leadership skills. Her passion and expertise range from mid-rise to garden style communities with vast knowledge in lease ups and repositions. Stephanie is an active member of the Greater Charlotte Apartment Association.

Shawna is a Regional Manager for RKW Residential overseeing operations for a portfolio of communities throughout the Carolinas. She has over 17 years of experience in the multi-family housing industry. In 2001, Shawna started as a leasing professional with the Hanover Company and quickly grew into a management role. During Shawna's career she has managed successful new construction, lease-ups as well as stabilized communities. She gained valuable experience by working with REIT's. In addition, she has worked with developers and institutional clients. Throughout her career she has effectively overseen major capital expense projects to preserve, maintain and add value to the communities. Shawna has been instrumental on several dispositions including the sale of Hawfield Farms to Bell Partners for $50.5 million. Shawna has been recognized as a top RPM for consistently exceeding budgeted occupancy and NOI.

Shawna earned her BA of Business Administration with a focus in Trust Management and Financial Planning as well as a Minor in Marketing from Campbell University. Shawna has served as a member of the GCAA Outreach Committee, volunteer for Habitat for Humanity and volunteer for Samaritan House. She received the UDR Certified Apartment Manager designation in 2014, has had her CAM Designation since 2003 and NC Real Estate Broker’s License since 2003.

Susanne Herring is a Regional Manager for RKW Residential overseeing operations for a portfolio in North Carolina. Susanne graduated in 2008 from Virginia Tech with a degree in Property Management. She began her career in the multifamily industry straight out of college as a Leasing Consultant for Camden Property Trust in Charlotte, NC. During her time with Camden she worked at communities undergoing rehabs, lease ups, as well as stabilized communities which also included a promotion to Assistant Manager. Susanne was RKW’s first Property Manager in the Charlotte market in 2016 and was quickly promoted to dual-site Property Manager within her first year. Soon after, she received another promotion to manage a 473-unit garden style community which followed her most recent promotion to Regional Manager this year.

Susanne has a passion for the multifamily industry and has loved being a part of the RKW family for the past three years. She is from Virginia Beach, Virginia, has lived in Charlotte for over eleven years, and enjoys traveling home during the summer to soak up the sun and spend time with her family. Susanne’s major strengths include budgets and financials, leading by example, client and resident relations, and having fun through it all!